Egnyte Platform Status

All Systems Operational

Collaboration Operational

Web UI Operational

Preview Operational

Reports Operational

Search Operational

WebDAV Operational

Desktop App Operational

Mobile Operational

Sync Operational

FTP/SFTP Operational

Email Notifications Operational

Public APIs and Integrations Operational

Registrations Operational

TFA Operational

Security and Governance Operational

UI Operational

Core Content Classification Operational

Advanced Content Classification Operational

Anomaly Detection Operational

Issue Processing Operational

Content Lifecycle Operational

Email Alerts Operational

Other Services Operational

Website Operational

Email Operational

Network Operational

Migration Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance [US East Coast, US West Coast Region and European Region, January 25th 4:00 UTC] Jan 25, 2025 04:00-07:00 UTC

To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 60 minutes in US East Coast and US West Coast and 90 minutes in European region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Posted on Jan 17, 2025 - 20:34 UTC

Past Incidents

Jan 22, 2025

No incidents reported today.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

Scheduled Maintenance [European Region, January 18th 4:00 UTC]

Completed - The scheduled maintenance has been completed.
Jan 18, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 04:00 UTC

Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 30 minutes in European region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Jan 9, 17:06 UTC

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

Intermittent issues with Public API and Integrations in US-West Coast

Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Jan 14, 17:44 UTC

Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Jan 14, 17:17 UTC

Update - As we continue to work on the identified issue, we will provide more information within the next 30 minutes.
Jan 14, 17:01 UTC

Update - We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.
Jan 14, 16:33 UTC

Update - As we continue to work on the identified issue, we will provide more information within the next 30 minutes.
Jan 14, 16:08 UTC

Update - We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.
Jan 14, 15:40 UTC

Identified - Our team has identified the issue with Public API's and Integrations (e.g. Co-edit online) and we're actively working on a fix. We will provide an update within the next 30 minutes.
Jan 14, 15:16 UTC

Investigating - We are currently investigating issues in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Jan 14, 15:09 UTC

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

Scheduled Maintenance [US East Coast, US West Coast and European Region, January 11th 4:00 UTC]

Completed - The scheduled maintenance has been completed.
Jan 11, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 04:00 UTC

Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 15 minutes in US East Coast and 10 minutes in US West Coast and European region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Jan 3, 17:10 UTC

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.