Egnyte Platform Status

All Systems Operational

Collaboration Operational

Web UI Operational

Preview Operational

Reports Operational

Search Operational

WebDAV Operational

Desktop App Operational

Mobile Operational

Sync Operational

FTP/SFTP Operational

Email Notifications Operational

Public APIs and Integrations Operational

Registrations Operational

TFA Operational

Security and Governance Operational

UI Operational

Core Content Classification Operational

Advanced Content Classification Operational

Anomaly Detection Operational

Issue Processing Operational

Content Lifecycle Operational

Email Alerts Operational

Other Services Operational

Website Operational

Email Operational

Network Operational

Migration Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance [US East Coast and US West Coast and European Region, November 23rd 4:00 UTC] Nov 23, 2024 04:00-07:00 UTC

To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 30 minutes in US East Coast and US West Coast and 5 minutes in European region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Posted on Nov 15, 2024 - 17:30 UTC

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

Intermittent issues in US-East Coast

Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Nov 11, 16:44 UTC

Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Nov 11, 16:40 UTC

Identified - Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
Nov 11, 16:27 UTC

Investigating - We are currently investigating issues in the US-East Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Nov 11, 16:06 UTC

Nov 10, 2024

No incidents reported.

Nov 9, 2024

Scheduled Maintenance [US East Coast and US West Coast Region, November 9th 4:00 UTC]

Completed - The scheduled maintenance has been completed.
Nov 9, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 04:00 UTC

Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 30 minutes in US East Coast and 15 minutes in US West Coast region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Oct 31, 18:00 UTC

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.