Egnyte STATUS

All Systems Operational

Collaboration Operational
Web UI Operational
Preview Operational
Reports Operational
Search Operational
WebDAV Operational
Desktop App Operational
Mobile Operational
Sync Operational
FTP/SFTP Operational
Email Notifications Operational
Public APIs and Integrations Operational
Registrations ? Operational
TFA Operational
Login Operational
Security and Governance Operational
Web UI Operational
Content Classification Operational
Anomaly Detection Operational
Issue Processing Operational
Content Lifecycle Operational
Email Notifications Operational
Reports Operational
Dashboard Operational
Public APIs and Integrations Operational
Migrations Operational
Other Services Operational
Website Operational
Network Operational
Migration Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance [US East, US West and European Region, September 20th 4:00 UTC] Sep 20, 2025 04:00-07:00 UTC

To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 55 minutes in the US East, up to 40 minutes in the US West and up to 100 minutes in the European region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Posted on Sep 11, 2025 - 15:47 UTC
Sep 19, 2025

No incidents reported today.

Sep 18, 2025
Intermittent issue in Office Online in US West Coast, US East Coast and European Region
Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Sep 18, 20:07 UTC
Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Sep 18, 20:02 UTC
Update - Users in Microsoft Desktop applications may see a failure when adding multiple Egnyte places. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologise for any disruption this may cause and appreciate your patience as we work to restore normal service.
Sep 18, 19:55 UTC
Investigating - We are experiencing an issue with our Office Online on the US West Coast and European Region and are investigating the problem — we will provide you an update in the next 30 minutes.
Sep 18, 19:47 UTC
Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025
Intermittent issues in US-West Coast
Resolved - This incident has been resolved.
Sep 13, 07:32 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 13, 07:12 UTC
Investigating - We are experiencing an issue with our Public Api and Integrations in the US-West Coast region and are investigating the problem — we will provide an update in the next 30 minutes.
Sep 13, 07:08 UTC
Scheduled Maintenance [US East, US West and European Region, September 13th 4:00 UTC]
Completed - The scheduled maintenance has been completed.
Sep 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 04:00 UTC
Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 180 minutes in the US East, US West and European regions.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Sep 5, 16:22 UTC
Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025
Scheduled Maintenance [US East and US West region, September 6th 4:00 UTC]
Completed - The scheduled maintenance has been completed.
Sep 6, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 5, 16:14 UTC
Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 5 minutes in the US East and US West regions.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Aug 28, 16:27 UTC
Sep 5, 2025

No incidents reported.

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