Egnyte STATUS
All Systems Operational
Web UI Operational
Web UI - Content Preview Operational
Web UI - Reports Operational
Search Operational
Map Drive (WebDAV) Operational
Egnyte Drive Operational
Mobile Operational
Sync Operational
FTP Operational
Email Notifications Operational
Public APIs Operational
Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Dec 3, 05:30-09:30 UTC
Update - Maintenance completed successfully.
Dec 3, 10:41 UTC
Scheduled - We will be performing maintenance and expect to complete within 4 hours. There will be no customer impact during the maintenance period.
Dec 3, 05:16 UTC
Scheduled Maintenance Dec 17, 05:30-08:30 UTC
Update - Maintenance completed successfully.
Dec 17, 08:10 UTC
Scheduled - We will be performing maintenance and expect to complete within 2 hours. There will be no customer impact during the maintenance period.
Dec 17, 05:24 UTC
Scheduled Maintenance Jan 21, 05:15-08:15 UTC
We will be performing maintenance and expect to complete within 3 hours. There will be no customer impact during the maintenance period.
Posted on Jan 21, 05:00 UTC
Scheduled Maintenance Feb 4, 05:45-08:45 UTC
Update - Maintenance completed successfully.
Feb 4, 09:49 UTC
Scheduled - We will be performing maintenance and expect to complete within 3 hours. There will be no customer impact during the maintenance period.
Feb 4, 05:36 UTC
Scheduled Maintenance Feb 11, 06:15-08:15 UTC
We will be performing maintenance and expect to complete within 2 hours. There will be no customer impact during the maintenance period.
Posted on Feb 11, 06:01 UTC
Scheduled Maintenance Feb 18, 05:15-08:15 UTC
Update - Maintenance completed successfully.
Feb 18, 09:29 UTC
Scheduled - We will be performing maintenance and expect to complete within 3 hours. There will be no customer impact during the maintenance period.
Feb 18, 05:01 UTC
Scheduled Maintenance Mar 11, 06:00-07:00 UTC
We are also doing some urgent maintenance in US East coast. Some of the customers may be impacted.
Posted on Mar 11, 05:48 UTC
Past Incidents
Mar 28, 2017
Resolved - This issue has been resolved and all the services are back to the normal. If you are still facing any issue, please don't hesitate to contact our support team.
Mar 28, 02:04 UTC
Identified - We have identified some issues for our customers in the EU region. We are actively working to resolve these issues. We are expecting to send a new update in the next 15 minutes.
Mar 28, 01:20 UTC
Mar 27, 2017
Resolved - The performance issue is now resolved.
Mar 27, 14:49 UTC
Investigating - We are investigating slow responses while opening files using Egnyte drive. This is affecting some customers only in the East coast region.
Mar 27, 14:27 UTC
Mar 26, 2017

No incidents reported.

Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017
Resolved - DNS issue resolved. We experienced a replication delay and the issue has been verified. Global name resolution is now operational.
Mar 21, 00:25 UTC
Investigating - We are investigation some DNS issues that are affecting partially some of our customers.
Mar 20, 20:59 UTC
Mar 20, 2017
Resolved - The registration issue has been resolved.
Mar 20, 13:28 UTC
Investigating - We are currently investigating some issues with the creation of new accounts. Existing accounts are working correctly.
Mar 20, 03:00 UTC
Mar 19, 2017

No incidents reported.

Mar 18, 2017
Completed - Maintenance completed successfully.
Mar 18, 07:03 UTC
Scheduled - We will be performing maintenance and expect to complete within 3 hours. There will be no customer impact during the maintenance period.
Mar 18, 04:26 UTC
Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017
Resolved - We have been notified that the issues reported by Level 3 have been resolved.
Mar 15, 22:52 UTC
Identified - The global Internet provider Level3 is experiencing issues. This might affect some of our customers' experience.
Mar 15, 16:14 UTC
Mar 14, 2017

No incidents reported.