Egnyte STATUS

All Systems Operational

Collaboration Operational
Web UI Operational
Preview Operational
Reports Operational
Search Operational
WebDAV Operational
Desktop App Operational
Mobile Operational
Sync Operational
FTP/SFTP Operational
Email Notifications Operational
Public APIs and Integrations Operational
Registrations ? Operational
TFA Operational
Login Operational
Security and Governance Operational
Web UI Operational
Content Classification Operational
Anomaly Detection Operational
Issue Processing Operational
Content Lifecycle Operational
Email Notifications Operational
Reports Operational
Dashboard Operational
Public APIs and Integrations Operational
Migrations Operational
Other Services Operational
Website Operational
Email Operational
Network Operational
Migration Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance [US East Coast, US West Coast and European Region, April 5th 4:00 UTC] Apr 5, 2025 04:00-07:00 UTC

To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 15 minutes in the US East Coast and the European region, and 45 minutes in the US West Coast.

Please accept our apologies for any inconvenience this may cause, and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Posted on Mar 27, 2025 - 17:29 UTC

Scheduled Maintenance [US East Coast, US West Coast and European Region, April 12th 4:00 UTC] Apr 12, 2025 04:00-07:00 UTC

To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 45 minutes in the US East Coast and 35 minutes in the US West Coast and European region.

Customers using the Sharepoint Integration will experience an interruption of up to 8 hours.

Please accept our apologies for any inconvenience this may cause, and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Posted on Apr 03, 2025 - 16:16 UTC
Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
Scheduled Maintenance [US East Coast, US West Coast and European Region, March 29th 4:00 UTC]
Completed - The scheduled maintenance has been completed.
Mar 29, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 04:00 UTC
Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The Egnyte Connect services might encounter interruptions of up to 30 minutes in European Region. The Egnyte Secure & Govern services might encounter interruptions of up to 15 minutes in US West Coast and US East Coast Regions.

Please accept our apologies for any inconvenience this may cause, and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Mar 20, 18:07 UTC
Mar 28, 2025

No incidents reported.

Mar 27, 2025
Intermittent issues in WebUI (US-East Coast)
Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Mar 27, 14:28 UTC
Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Mar 27, 14:17 UTC
Identified - Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
Mar 27, 14:14 UTC
Investigating - We are currently investigating issues with our WebUI service in the US-East Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Mar 27, 14:00 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Intermittent issues in WebUI & Desktop App (US-West Coast)
Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Mar 24, 16:27 UTC
Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Mar 24, 16:25 UTC
Investigating - We are currently investigating issues with our WebUI & Desktop App services in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Mar 24, 16:14 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025
Scheduled Maintenance [US East Coast, March 22nd 4:00 UTC]
Completed - The scheduled maintenance has been completed.
Mar 22, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 04:00 UTC
Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 15 minutes in the US East Coast.

Please accept our apologies for any inconvenience this may cause, and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Mar 13, 17:41 UTC
Mar 21, 2025

No incidents reported.

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