Egnyte STATUS

All Systems Operational

Collaboration Operational
Web UI Operational
Preview Operational
Reports Operational
Search Operational
WebDAV Operational
Desktop App Operational
Mobile Operational
Sync Operational
FTP/SFTP Operational
Email Notifications Operational
Public APIs and Integrations Operational
Registrations ? Operational
TFA Operational
Login Operational
Security and Governance Operational
Web UI Operational
Content Classification Operational
Anomaly Detection Operational
Issue Processing Operational
Content Lifecycle Operational
Email Notifications Operational
Reports Operational
Dashboard Operational
Public APIs and Integrations Operational
Migrations Operational
Other Services Operational
Website Operational
Network Operational
Migration Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance [US East Coast, US West Coast and European Region, May 17th 4:00 UTC] May 17, 2025 04:00-07:00 UTC

To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 45 minutes in US East Coast and US West Coast regions, and up to 30 minutes in European region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Posted on May 09, 2025 - 16:12 UTC
May 15, 2025

No incidents reported today.

May 14, 2025
Intermittent Web Interface issues in US-East Coast, US-West Coast and EU regions
Resolved - This incident has been resolved.
May 14, 19:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 19:26 UTC
Identified - Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
May 14, 18:58 UTC
Update - We continue to investigate the issue and will provide an update within the next 30 minutes.
May 14, 18:37 UTC
Update - We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.
May 14, 18:07 UTC
Update - We continue to investigate the issue and will provide an update within the next 30 minutes.
May 14, 17:36 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
May 14, 17:06 UTC
Investigating - We are currently investigating issues with our WebUI service in the US West Coast, US East Coast and European regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
May 14, 16:35 UTC
Intermittent Web Interface issues in US-East Coast, US-West Coast and EU regions
Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
May 14, 15:24 UTC
Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
May 14, 15:19 UTC
Identified - Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
May 14, 15:09 UTC
Update - We continue to investigate the issue and will provide an update within the next 30 minutes.
May 14, 14:41 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
May 14, 14:14 UTC
Investigating - We are currently investigating issues in the US-East Coast, US-West Coast and European regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
May 14, 13:49 UTC
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
Scheduled Maintenance [US East Coast, US West Coast and European Region, May 10th 4:00 UTC]
Completed - The scheduled maintenance has been completed.
May 10, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 04:00 UTC
Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 20 minutes in US East Coast and US West Coast regions, and up to 70 minutes in European region. Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
May 2, 15:02 UTC
May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Intermittent issues in Egnyte Secure & Govern (US & European regions)
Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
May 7, 12:23 UTC
Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
May 7, 12:07 UTC
Identified - Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
May 7, 11:55 UTC
Update - We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.
May 7, 11:23 UTC
Update - We continue to investigate the issue and will provide an update within the next 30 minutes.
May 7, 10:52 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
May 7, 10:23 UTC
Investigating - We are currently investigating issues with our Secure & Govern service in the US and European regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
May 7, 09:53 UTC
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025
Scheduled Maintenance [US East Coast, US West Coast and European Region, May 3rd 4:00 UTC]
Completed - The scheduled maintenance has been completed.
May 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 04:00 UTC
Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 60 minutes in US East Coast, US West Coast and European region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Apr 25, 16:39 UTC
May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

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