All Systems Operational
Collaboration Operational
Web UI Operational
Preview Operational
Reports Operational
Search Operational
WebDAV Operational
Desktop App Operational
Mobile Operational
Sync Operational
FTP/SFTP Operational
Email Notifications Operational
Public APIs and Integrations Operational
Registrations ? Operational
TFA Operational
Login Operational
Security and Governance Operational
UI Operational
Core Content Classification Operational
Advanced Content Classification Operational
Anomaly Detection Operational
Issue Processing Operational
Content Lifecycle Operational
Email Alerts Operational
Other Services Operational
Website Operational
Email Operational
Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 5 minutes in US East Coast, US West Coast and European Region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Posted on Mar 01, 2024 - 16:01 UTC
Past Incidents
Mar 3, 2024

No incidents reported today.

Mar 2, 2024
Completed - The scheduled maintenance has been completed.
Mar 2, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 04:00 UTC
Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The Egnyte Connect services might encounter interruptions of up to 5 minutes in US West Coast Region and up to 15 minutes in European Region. The Egnyte Secure & Govern services might encounter interruptions of up to 180 minutes in US East Coast, US West Coast and European Region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Feb 23, 16:25 UTC
Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Mar 2, 01:50 UTC
Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Mar 2, 01:39 UTC
Identified - Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
Mar 2, 01:15 UTC
Investigating - We are currently investigating issues in Metadata operations with our WebUI service in the US-East Coast and US-West Coast regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Mar 2, 00:47 UTC
Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.