Egnyte STATUS

All Systems Operational

Collaboration Operational
Web UI Operational
Preview Operational
Reports Operational
Search Operational
WebDAV Operational
Desktop App Operational
Mobile Operational
Sync Operational
FTP/SFTP Operational
Email Notifications Operational
Public APIs and Integrations Operational
Registrations ? Operational
TFA Operational
Login Operational
Security and Governance Operational
Web UI Operational
Content Classification Operational
Anomaly Detection Operational
Issue Processing Operational
Content Lifecycle Operational
Email Notifications Operational
Reports Operational
Dashboard Operational
Public APIs and Integrations Operational
Migrations Operational
Other Services Operational
Website Operational
Network Operational
Migration Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance [US East Coast and US West Coast, June 21st 4:00 UTC] Jun 21, 2025 04:00-07:00 UTC

To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 30 minutes in US West Coast and US East Coast regions.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Posted on Jun 12, 2025 - 17:58 UTC
Jun 16, 2025

No incidents reported today.

Jun 15, 2025
Intermittent issues with Microsoft Co-edit in multiple regions
Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Jun 15, 05:07 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 4 hours.
Jun 15, 04:05 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 4 hours.
Jun 14, 23:30 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 4 hours.
Jun 14, 17:44 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Jun 14, 14:45 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Jun 14, 12:28 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Jun 14, 09:48 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Jun 14, 07:53 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Jun 14, 05:31 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Jun 14, 03:32 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Jun 14, 01:34 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 60 minutes.
Jun 13, 23:55 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 60 minutes.
Jun 13, 22:44 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 60 minutes.
Jun 13, 20:07 UTC
Investigating - We are currently investigating issues with Microsoft Co-Edit integration in the European and US regions. Our team is actively working on a resolution, and we will provide an update in the next 60 minutes. We apologise for any disruption this may cause and appreciate your patience as we work to restore normal service.
Jun 13, 19:04 UTC
Jun 14, 2025
Scheduled Maintenance [US East Coast and US West Coast, June 14th 4:00 UTC]
Completed - The scheduled maintenance has been completed.
Jun 14, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 04:00 UTC
Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 30 minutes in US West Coast and US East Coast regions.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Jun 6, 16:05 UTC
Jun 13, 2025
Jun 12, 2025
Intermittent issues in US East Coast, US West Coast and European regions
Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Jun 12, 21:17 UTC
Update - We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.
Jun 12, 21:04 UTC
Update - As we continue to work on the identified issue, we will provide more information within the next 30 minutes.
Jun 12, 20:32 UTC
Update - Investigation is ongoing. Although most capabilities remained functional, there are still features such as Egnyte AI and Microsoft Co-Editing that are still experiencing issues. We will provide an update within the next 30 minutes.
Jun 12, 20:03 UTC
Update - Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
Jun 12, 19:32 UTC
Identified - We are currently experiencing issues with a third-party vendor that is affecting our services. Our team is working closely with the vendor to resolve the issue as quickly as possible. We will provide an update as soon as more information becomes available.
Jun 12, 19:02 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
Jun 12, 18:56 UTC
Investigating - We are currently investigating issues in the US East Coast, US West Coast and European regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Jun 12, 18:26 UTC
Intermittent issues with Microsoft Co-edit in multiple regions
Resolved - This incident has been resolved.
Jun 12, 16:58 UTC
Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Jun 12, 16:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 12, 16:37 UTC
Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
Jun 12, 16:25 UTC
Investigating - We are currently investigating issues with Microsoft Co-Edit integration in the European and US regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Jun 12, 15:54 UTC
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025
Scheduled Maintenance [US East Coast and US West Coast, June 7th 4:00 UTC]
Completed - The scheduled maintenance has been completed.
Jun 7, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 04:00 UTC
Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The Egnyte Connect services might encounter interruptions of up to 30 minutes in US West Coast and US East Coast regions. The Egnyte Secure & Govern services might encounter interruptions of up to 15 minutes in the US region.

Please accept our apologies for any inconvenience this may cause, and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
May 30, 16:05 UTC
Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

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