Intermittent issue in FTP (European region)

Incident Report for Egnyte

Resolved

This incident has been resolved.

Posted Dec 06, 2018 - 10:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 06, 2018 - 10:05 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 06, 2018 - 09:57 UTC

Update

We are continuing to investigate this issue.

Posted Dec 06, 2018 - 09:40 UTC

Investigating

We are experiencing an issue with our FTP service in the European region and are investigating the problem — we will provide you an update in next 30 minutes.

Posted Dec 06, 2018 - 09:40 UTC

This incident affected: Collaboration (FTP/SFTP).