Degraded performance in WebUI and Preview service in European region

Incident Report for Egnyte

Resolved

This incident has been resolved.

Posted Dec 09, 2019 - 23:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 09, 2019 - 23:06 UTC

Investigating

We are experiencing performance issue with WebUI and Preview service in the European region. Our team is working to resolve the problem. We will provide you an update in the next 30 minutes.

Posted Dec 09, 2019 - 22:39 UTC

This incident affected: Collaboration (Web UI, Preview).