Intermittent issue in WebUI (US-East Coast)

Incident Report for Egnyte

Resolved

This incident has been resolved.

Posted Oct 11, 2018 - 10:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 11, 2018 - 09:36 UTC

Identified

The issue has been identified and fix is being implemented.

Posted Oct 11, 2018 - 08:48 UTC

Update

We are continuing to investigate this issue.

Posted Oct 11, 2018 - 08:34 UTC

Investigating

We are experiencing an issue with our WebUI service in the US-East Coast and are investigating the problem — we will provide you an update in next 30 minutes.

Posted Oct 11, 2018 - 08:14 UTC

This incident affected: Collaboration (Web UI, Preview, Reports, Search, WebDAV, Desktop App, Mobile, Sync, FTP/SFTP, Public APIs and Integrations, Registrations).