Egnyte Platform Status

All Systems Operational

Collaboration Operational

Web UI Operational

Preview Operational

Reports Operational

Search Operational

WebDAV Operational

Desktop App Operational

Mobile Operational

Sync Operational

FTP/SFTP Operational

Email Notifications Operational

Public APIs and Integrations Operational

Registrations Operational

TFA Operational

Security and Governance Operational

UI Operational

Core Content Classification Operational

Advanced Content Classification Operational

Anomaly Detection Operational

Issue Processing Operational

Content Lifecycle Operational

Email Alerts Operational

Other Services Operational

Website Operational

Email Operational

Network Operational

Migration Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance [US East Coast, US West Coast and European Region, May 25th 4:00 UTC] May 25, 2024 04:00-07:00 UTC

To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 30 minutes in US East Coast and US West Coast, and 45 minutes in European region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Posted on May 16, 2024 - 16:50 UTC

Past Incidents

May 18, 2024

Scheduled Maintenance [US East Coast, May 18th 4:00 UTC]

Completed - The scheduled maintenance has been completed.
May 18, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:00 UTC

Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 5 minutes in US East Coast Region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
May 9, 16:38 UTC

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

Delayed email delivery in US-West Coast

Resolved - This incident has been resolved.
May 15, 17:40 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 17:07 UTC

Identified - Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
May 15, 17:00 UTC

Investigating - We are currently investigating delayed email delivery in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
May 15, 16:55 UTC

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

Scheduled Maintenance [US East Coast, US West Coast and European Region, May 11th 4:00 UTC]

Completed - The scheduled maintenance has been completed.
May 11, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 04:00 UTC

Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 30 minutes in US East Coast, US West Coast and European Region.

Authentication for integrations will experience an interruption of up to 3 hours.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
May 8, 16:42 UTC

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

Scheduled Maintenance [US East Coast, US West Coast and European Region, May 4th 4:00 UTC]

Completed - The scheduled maintenance has been completed.
May 4, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 04:00 UTC

Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 5 minutes in US West Coast, US East Coast and European Region.

Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible.

We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.
Apr 25, 16:30 UTC