Intermittent issue in US East Coast region

Incident Report for Egnyte

Resolved

This incident has been resolved.

Posted Dec 03, 2019 - 18:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 03, 2019 - 17:26 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 03, 2019 - 16:56 UTC

Investigating

We are experiencing an issue with search component in the US East Coast region. Some customers might be impacted by this issue. Our team is working to resolve the problem. We will provide you an update in the next 30 minutes.

Posted Dec 03, 2019 - 16:44 UTC

This incident affected: Collaboration (Search).