Intermittent issues in US-East Coast

Incident Report for Egnyte Platform

Resolved

This incident has been resolved.

Posted Feb 18, 2020 - 22:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 18, 2020 - 21:15 UTC

Update

We are continuing to work on a fix for this issue.

Posted Feb 18, 2020 - 20:43 UTC

Update

We are continuing to work on this issue.

Posted Feb 18, 2020 - 20:17 UTC

Update

We are continuing to work on this issue.

Posted Feb 18, 2020 - 19:46 UTC

Identified

The issue has been identified.

Posted Feb 18, 2020 - 19:17 UTC

Update

We are continuing to investigate this issue.

Posted Feb 18, 2020 - 18:53 UTC

Update

We are continuing to investigate this issue.

Posted Feb 18, 2020 - 18:24 UTC

Investigating

We are experiencing an issue with our services in the US-East Coast and are investigating the problem — we will provide you an update in next 30 minutes.

Posted Feb 18, 2020 - 17:52 UTC

This incident affected: Collaboration (Web UI, Preview, Reports, Search, Desktop App).