We are investigating an authentication issue for some of our customers in our East Coast data center.

Incident Report for Egnyte Platform

Resolved

This incident has been resolved.
Posted Apr 05, 2020 - 00:54 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 05, 2020 - 00:45 UTC

Update

We are continuing to investigate this issue.
Posted Apr 05, 2020 - 00:21 UTC

Update

We are continuing to investigate this issue.
Posted Apr 04, 2020 - 23:50 UTC

Investigating

We are currently investigating this issue.
Posted Apr 04, 2020 - 23:18 UTC
This incident affected: Collaboration (Web UI).