Intermittent issues with Microsoft Co-edit in multiple regions

Incident Report for Egnyte Platform

Resolved

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Posted Jun 15, 2025 - 05:07 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 4 hours.
Posted Jun 15, 2025 - 04:05 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 4 hours.
Posted Jun 14, 2025 - 23:30 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 4 hours.
Posted Jun 14, 2025 - 17:44 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Posted Jun 14, 2025 - 14:45 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Posted Jun 14, 2025 - 12:28 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Posted Jun 14, 2025 - 09:48 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Posted Jun 14, 2025 - 07:53 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Posted Jun 14, 2025 - 05:31 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Posted Jun 14, 2025 - 03:32 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
Posted Jun 14, 2025 - 01:34 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 60 minutes.
Posted Jun 13, 2025 - 23:55 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 60 minutes.
Posted Jun 13, 2025 - 22:44 UTC

Update

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 60 minutes.
Posted Jun 13, 2025 - 20:07 UTC

Investigating

We are currently investigating issues with Microsoft Co-Edit integration in the European and US regions. Our team is actively working on a resolution, and we will provide an update in the next 60 minutes. We apologise for any disruption this may cause and appreciate your patience as we work to restore normal service.
Posted Jun 13, 2025 - 19:04 UTC
This incident affected: Collaboration (Public APIs and Integrations).