Intermittent issue in WebUI (European, US-West, US-East)

Incident Report for Egnyte

Resolved

This incident has been resolved.

Posted Apr 17, 2020 - 13:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 17, 2020 - 13:06 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 17, 2020 - 12:58 UTC

Update

We are continuing to investigate this issue.

Posted Apr 17, 2020 - 12:50 UTC

Investigating

We are experiencing an issue with our WebUI service in the European, US-West, US-East region and are investigating the problem — we will provide you an update in next 30 minutes.

Posted Apr 17, 2020 - 12:49 UTC

This incident affected: Collaboration (Web UI).