Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Posted Sep 18, 2025 - 20:07 UTC
Monitoring
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Posted Sep 18, 2025 - 20:02 UTC
Update
Users in Microsoft Desktop applications may see a failure when adding multiple Egnyte places. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologise for any disruption this may cause and appreciate your patience as we work to restore normal service.
Posted Sep 18, 2025 - 19:55 UTC
Investigating
We are experiencing an issue with our Office Online on the US West Coast and European Region and are investigating the problem — we will provide you an update in the next 30 minutes.
Posted Sep 18, 2025 - 19:47 UTC
This incident affected: Collaboration (Web UI, Desktop App, Public APIs and Integrations).