Network issues in European region

Incident Report for Egnyte Platform

Resolved

This incident has been resolved.

Posted Nov 17, 2020 - 17:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 17, 2020 - 17:09 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 17, 2020 - 17:00 UTC

Update

We are continuing to investigate this issue.

Posted Nov 17, 2020 - 16:45 UTC

Investigating

We are experiencing network connectivity issues from a few locations in the European region. Our team is investigating the issue. Thank you for your patience.

Posted Nov 17, 2020 - 16:40 UTC

This incident affected: Collaboration (Web UI, WebDAV, FTP/SFTP).