Intermittent service issue at US (West Coast)

Incident Report for Egnyte

Resolved

This incident has been resolved.

Posted Aug 13, 2018 - 07:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 13, 2018 - 05:54 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 13, 2018 - 05:29 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 13, 2018 - 04:57 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 13, 2018 - 04:35 UTC

Investigating

We are experiencing an issue with our service in the US-West Coast and are investigating the problem — we will provide you an update in next 30 minutes.

Posted Aug 13, 2018 - 03:48 UTC

This incident affected: Collaboration (Web UI, Sync).