Login issues in US-West region

Incident Report for Egnyte Platform

Resolved

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Posted Jun 09, 2026 - 12:26 UTC

Monitoring

We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

Posted Jun 09, 2026 - 12:20 UTC

Investigating

We are currently investigating login issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Posted Jun 09, 2026 - 11:59 UTC

This incident affected: Collaboration (Login).