Intermittent issues in US-East Coast

Incident Report for Egnyte Platform

Resolved

This incident has been resolved.

Posted Sep 17, 2024 - 22:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 17, 2024 - 21:44 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 17, 2024 - 20:36 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 17, 2024 - 18:45 UTC

Update

We are continuing to investigate this issue.

Posted Sep 17, 2024 - 18:14 UTC

Investigating

We are currently investigating issues in the US-East Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Posted Sep 17, 2024 - 17:46 UTC

This incident affected: Collaboration (Desktop App).