Intermittent issue in US-East Coast

Incident Report for Egnyte Platform

Resolved

This incident has been resolved.

Posted Feb 25, 2020 - 17:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 25, 2020 - 16:37 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 25, 2020 - 16:36 UTC

Update

We are continuing to investigate this issue.

Posted Feb 25, 2020 - 16:25 UTC

Investigating

We are experiencing an issue in the US-East Coast and are investigating the problem — we will provide you with an update in the next 30 minutes.

Posted Feb 25, 2020 - 16:15 UTC

This incident affected: Collaboration (Web UI, Preview, Reports, Search, WebDAV, Desktop App, Mobile, Sync, FTP/SFTP, Email Notifications, Public APIs and Integrations, Registrations).