Intermittent issues in US-West Coast

Incident Report for Egnyte Platform

Resolved

This incident has been resolved.

Posted Aug 08, 2025 - 17:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 08, 2025 - 17:44 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 08, 2025 - 17:38 UTC

Investigating

We are currently investigating issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Posted Aug 08, 2025 - 17:14 UTC

This incident affected: Collaboration (Desktop App).