Intermittent issue in WebUI (US-East Coast)

Incident Report for Egnyte

Resolved

This incident has been resolved.

Posted Sep 20, 2021 - 22:27 UTC

Update

We are still confirming the ISP peering issue with our provider but services should be operational.

Posted Sep 20, 2021 - 22:21 UTC

Monitoring

The issues reported seem to be related to the ISP peering issue and have been resolved. We are communicating with our ISP providers to get confirmation.

Posted Sep 20, 2021 - 22:14 UTC

Investigating

We are experiencing an issue with our WebUI service in the US-East Coast and are investigating the problem — we will provide you an update in the next 30 minutes.

Posted Sep 20, 2021 - 21:38 UTC

This incident affected: Collaboration (Web UI).