DNS propagation issues

Incident Report for Egnyte Platform

Resolved

This incident has been resolved.
Posted Jun 02, 2020 - 16:19 UTC

Update

We are continuing to investigate this issue.
Posted Jun 02, 2020 - 15:43 UTC

Investigating

We are experiencing an issue with DNS propagation with NS1 which affects certain customers. The issue is due to a service failure with NS1 - https://ns1status.com/#!/ and we are working with them to resolve the issue.
Posted Jun 02, 2020 - 15:42 UTC
This incident affected: Other Services (Network).